1 reviews | Active since May 2010
PAY YOUR CONTRACT EVEN IF YOU SOLD A CAR
Took cartrack on a vehicle, and was signed into 3 year contract. I sold the vehuicle n Dec 18 or Jan 19 - not sure of date - called them to tell them that i no longer have the vehicle and they need to cancel it - Was told NO CAN DO _ YOU SIGNED A # YEAR CONTRACT - so the debit order has been running since. However, I been reading the new CONSUMER ACT - and it seems i cant pay for a service i am not getting. I called again this morning - the call centre reply - You got a 3 year contract you must pay - i said but the consumer act seems to say different - so i was then put through to another division and i explained it all over again - and was told well, we can look at this but, then i ran out of airtime, as i held on so long to get through - So i still dont know - will i be refrunded from the time i sold the car - or will i be liable to pay for this service i no longer have, because a contract was signed. SURELY there must be provision made on signed contracts like this - to end it if the vehicle is sold
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Eirher way yoyvoaying for something you don't have. Dont use Cartrack because if you sell the car and no longer own the car and no longer have possession of it,you still have to pay. Not had the car since end Dec 18 or jan 19, but i jave to pay it. They feel feathers for the Consumer Act. You will pay for something you dont have, becausevthey slap their contract in your facw and say you signed up for these years
Eirher way yoyvoaying for something you don't have. Dont use Cartrack because if you sell the car and no longer own the car and no longer have possession of it,you still have to pay. Not had the car since end Dec 18 or jan 19, but i jave to pay it. They feel feathers for the Consumer Act. You will pay for something you dont have, becausevthey slap their contract in your facw and say you signed up for these years
