Pay back the money

I’m not sure if you recall, that on December 15th 2017, I made contact with you, regarding a unauthorised transaction, whereby the sum of R1,036.50 was taken from my cheque account, at 07:31AM. You said you would investigate it, and I would like to know if you have any feedback. ABSA bank could only provide me with a statement, showing the transaction took place, and nothing else. It is now almost two months later and the money has still not been payed back. Please can this matter be dealt with asap. Once again our money has been debited and we are not your customers.