1 reviews | Active since Jul 2012
Pay back the money
25-08-2017 – Metjie Motsoeneng from Cartrack requested that I cancel stop order on account STEY00106, as it is still active. I was also asked to provide proof of my banking details from where the stop order was coming off from. 28-08-2017 – Sent Meitjie proof of stop order cancellation, together with my banking details etc. 05-09-2017 – After following up on the progress of the reimbur*****t, Meitjie requested that I send proof of the bank statement that stop order was going off, and that it has been cancelled. I did so, reminding her that I had done it already, but sent it to her again. 13-11-2017 – Received email from Meitjie informing me that the reimbur*****t has been concluded. 16-11-2017 – I did a follow up on the reimbur*****t, as I had received nothing into my bank account. Meitjie rep**** to my email, saying the payment was made and paid into the account on the 08-11-2017. The account number given, was the incorrect bank account. The bank account used to pay the money in, was the account myself and my ex wife had jointly. 20-11-2017 – Unacceptable, after numerous emails confirming my details and supplying proof thereof.
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards,
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards,
The Cartrack Team
