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Mluleki Zonda'bathakathi Ndlela

1 reviews | Active since May 2020

15 Apr 2024, 17:02

Pathetic worse company ever dealt with unprofessional staff bad customer service

Never take tracking device from this company. I have been a customer since 2017 i fitted their tracking devices to my cars i kept on renewing i then decided not to renew they told me i owe them wen i wanted to cancel i was given amount i needed to pay i then asked them to remove their tracker from my car they did i sent proof of payment to them after promising me a paid up letter they came back to me after months claiming i owe them i need to pay they keep on harassing me i will past the message from them. yr acount was paid up last year November regarding 70% discount off. Even after speaking to their account department and confirming payment im still receiving calls. This is another message :but i will forwand yr file for credit note .

0
Replies (4)
Cartrack
Cartrack's reply15 Apr 2024, 17:41
Official
 
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team 
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Mluleki Zonda'bathakathi Ndlela's update23 Apr 2024, 09:56
Reviewer Update
YOU HAVE BEEN BLACKLISTED BY CARTRACK DUE TO NON PAYMENT. Call *** or WhatsApp ***.
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Mluleki Zonda'bathakathi Ndlela's update23 Apr 2024, 09:58
Reviewer Update
Thank you for your response but i sent email requesting my paid up letter I have not received it yesterday i received message saying i have been blacklisted
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Mluleki Zonda'bathakathi Ndlela's update30 May 2024, 20:42
Reviewer Update
You still have not fixed my account