AR
Ashen R

1 reviews | Active since Mar 2022

24 Mar 2022, 11:36

Pathetic Workmanship and Customer Service

The device was fitted to my vehicle and on the same day I found error messages coming up on the instrument cluster. I phoned their call center and was told that their technical manager will call me. I have been following up consistently with them but over 6 months down the line, the issue is still their and no resolution in sight. Pathetic service for the cost of a 3 year contract.

0
Replies (1)
Cartrack
Cartrack's reply24 Mar 2022, 11:38
Official
 Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team