1 reviews | Active since May 2020
Pathetic service..do not recommend using Cartrack
Since the beginning of May the unit and App has not been working.Dozens of calls,numerous emails as well as complaining in social media and they still have not rectified anything.Management is aware of the app malfunction as confirmed by 2 people who called me..there is just simply no interest..imagine they make you pay for something that does not work..then make it seem like you are at fault..this company is only good for excuses..i have dozens of screengrabs of the type of service(lack of it) that you will receive..i always thought this was a reputable company but it seems that smaller companies offer better service and value their clients...currently my vehicle is not insured due to an inactive cartrack device as per their terms and conditions...the problem is tha Cartrack.has broken their contract terms but expect me to pay them R2650 to cancel because their device is defective
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Please come and remove your defective **** and cancel my contract..i will not be paying any cancellation fees either as you have gone against your own terms and conditions..Cartrack is aware more than a month that the app was not working and did nothing till I took it up.you guys made other clients like idiots..i seriously hope everybody does not renew their contracts and moves iver to better tracking and recovery companies..
Please come and remove your defective **** and cancel my contract..i will not be paying any cancellation fees either as you have gone against your own terms and conditions..Cartrack is aware more than a month that the app was not working and did nothing till I took it up.you guys made other clients like idiots..i seriously hope everybody does not renew their contracts and moves iver to better tracking and recovery companies..
You can decide from there what you want to do.
I cannot sit and wait like an idiot receiving calls that i still need to pay for something that is not working
You can decide from there what you want to do.
I cannot sit and wait like an idiot receiving calls that i still need to pay for something that is not working
Today i will do your technicians job and remove it for yourll since all your units are located i. The same place in all your vehicles.
That will save you fuel and your callout
Today i will do your technicians job and remove it for yourll since all your units are located i. The same place in all your vehicles.
That will save you fuel and your callout