Pathetic Service/Breach of agreement

I have been battling to get Cartrack to remove the Cartrack unit out of my old vehicle and to reinstall it in my new vehicle since 10 June 2020. Calls were made to Cartrack Limpopo *** on 10/06/2020, 11/06/2020, 18/06/2020, 25/06/2020, 29/06/2020 and today 30/06/2020. I am paying a subscription for a service that I don't have, my vehicle cannot be covered for theft until the Cartrack is installed. On 18/06/2020 when I spoke to the lady at Cartrack an appointment was made for 25/06/2020, I clearly explained that I would be moving to another province on 26/06/2020, Cartrack did not honour this appointment. In the meantime I moved from Limpopo to Parys in the Free State and I am not getting any favourable response from them. This is a complete disgrace I should never have left Tracker the uservice was so much better.