MS
Mohamed S
1 reviews | Active since Oct 2023
03 Oct 2023, 00:43
Pathetic service - would not recommend
Absolutely pathetic service, they clause was sneakily included in the fine print of my vehicle purchase. The amounts started getting deducted from my account which I did not query. However I was still being billed after I had sold my car and emigrated from SA. After numerous attempts to cancel the supposed contract which I was blindsided into, there was no resolution. A different employee contacted me each time on email demanding payment for services I never used and for a vehicle that was no longer in my name. There is no such thing as customer service. I would not recommend anyone getting their pathetic service. One will not hear from them until it is time to collect payment.
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Replies (2)MS
Mohamed S's updateReviewer Update
03 Oct 2023, 00:46I was told to make a payment of around R500 as final settlement of my account, which I did.
After making the said payment I was told that I need to make a further payment of R1800 to delist me from ITC.
This is just ridiculous
After making the said payment I was told that I need to make a further payment of R1800 to delist me from ITC.
This is just ridiculous
MS
Mohamed S's update03 Oct 2023, 00:46
Reviewer Update
I was told to make a payment of around R500 as final settlement of my account, which I did.
After making the said payment I was told that I need to make a further payment of R1800 to delist me from ITC.
This is just ridiculous
After making the said payment I was told that I need to make a further payment of R1800 to delist me from ITC.
This is just ridiculous
Cartrack's replyOfficial
03 Oct 2023, 06:39Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply03 Oct 2023, 06:39
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
