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carl S
1 reviews | Active since Sept 2015
12 Aug 2023, 04:38
Pathetic Service Recieved
Very disappointing service recieved... I've been trying to sign up through my insurance for the fleet management system for the past 3 days.
The agent called me and the phone went down but not even a call back, and my broker has to then fight with head office for someone to call back.
Yesterday the agent phoned again and when I told him finally you call back he gave me attitude to say they have been trying to call me which is not the case at all.
I told him I want the fleet management system for my business vehicle which he then put me through to the business section on the phone, I waited 33min on the call and no one helped me still.
Pathetic service I must say.
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Replies (1)Cartrack's replyOfficial
12 Aug 2023, 11:37Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply12 Aug 2023, 11:37
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
