AS
Aubrey S
1 reviews | Active since Dec 2013
03 Aug 2023, 12:51
Pathetic service. Only there to get your money.
Never use their service. I had a consultant call me with a smooth tongue convincing me to fit their device in my car. I did so and constantly testing my device every 3 months. On the second occasion that I called in to test my device, I was told my vehicle is in certain place (+-100km) while it wasn't. I disputed then they said that the tracker is out of warranty. How so, because it had 1 year warranty? Now I was advised to book a callout which would cost me R800 for their defective tracker. I have since changed my account and they have handed me over and I receive at least 10 calls a day from viljoen attorneys.
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Replies (1)Cartrack's replyOfficial
04 Aug 2023, 10:16Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply04 Aug 2023, 10:16
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
