MM
Matimba M
1 reviews | Active since Nov 2018
25 Jan 2024, 11:39
Pathetic service not even worthy of a single star.
A malfunctioning unit was installed on the 9th January 2024. A technician came to fix the unit on the 22nd, after he left the passenger window was not working.
I called the client care several times to get someone to look at it and no one is coming to fix my car.- I even drove to the office in Rosebank to speak to the Manager, he verbally promised to sort this out but I'm still having a non working window.
Now I am thinking of cancelling and they ordering me to pay the cancellation fee. PATHETIC!!!!
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Replies (1)Cartrack's replyOfficial
25 Jan 2024, 11:52Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team
The Cartrack Team
Cartrack's reply25 Jan 2024, 11:52
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team
The Cartrack Team
