NS
Noneka S

1 reviews | Active since Sept 2018

11 Oct 2025, 12:19

Pathetic service from Cartrack

I have been using Cartrack since 2019, and not once was my account in arrears. On the 11th of September 2025 they ran their debit order and unfortunately I had no funds in my account, and the debit order date that i had set with them was the 15th.

Now on top of the R130 fee that I was charged by standard bank for the failed debit order, they are expecting me to pay R56 because their debit didn’t go through on the 11th. Their consultants have been harassing me via calls and on WhatsApp.

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Replies (1)
Cartrack
Cartrack's reply11 Oct 2025, 12:23
Official
 Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team