Pathetic Service From CarTrack

Pathetic service from Cartrack ,i have been paying for 3 months without having a device in my vehicle ,i have called on numerous occasions and even paid R900 for the removal of the device from one car to my new car ,every time i call i get through to the call centre based in Jhb ,They email the Kzn team to arrange fitment and cc the branch manager but to date no 1 has called me ,i will cancel and stop the debit order without speaking to anyone because this so called customer service is non existent ,its like im begging Cartrack to install my unit ,On two occasions i have made sure the vehicle is available for installation ,i worked from home on those occasions and no showed up ,Really disgusted with Cartrack