Pathetic service from car tracker. Don’t waste your money here

Terrible service from car track I am very appalled by the service I got from their call centre as well , on the insurance benefits it says it cover impact detect or something like that ,got involved in an accident and airbags were out but no one called and I was relying on the car track people to call my next of kin when they detected an impact , I was stranded for 2 hours to make matters worse when I called in the call centre the following day they say they do not make contact to us upon impact unless we call first ,What if I was unconscious? Was Also relying on them because they had my current location and was hoping they would send emergency units as they had promised to do if anything happens to me but that was never the case , they sell us lies , on top of that their call centre agents hung up the phone on me twice and showed no empathy, this is the worst car tracker service , i would not recommend it to anyone, if you are desperate rather not use this car tracker service as it is utter ******* ,as I make amends to cancel this service they still deduct money from my account . I reversed the debit order as I had cancelled the contract now the demand their money saying I am behind with payment, what makes me even more angry is the fact that I paid the highest premium but when I leave to another province that is unusual to my travel logs they never even called to ask if I am okey or if I am aware that the car is in an unusual location .they sold me lies their service was extremely pathetic. They were also very ******.I am very disappointed.