Pathetic Service

In August 2025 my vehicle was ****** and subsequently recovered. The device was retried however it was damaged. Later consultants at car track advise since the car was ******, they will transfer the unit to another vehicle to my knowledge this was done and i should no longer be paying for the ****** car. They did not mention to me that I will need to pay an amount for the unit to be removed and now I am still being billed for the ****** vehicle and the new vehicle which should not be the case. I have spoken to numerous people and none of them are able to resolve this. This service is extremely pathetic as a customer it is not my responsibility to provide proof or resolve any issues car track needs to do this.