CP
Chanelle P

1 reviews | Active since Dec 2014

12 Feb 2025, 08:29

PATHETIC SERVICE!

PATHETIC service received from CarTrack!!! I have phone over 12 business days to schedule a deinstallation/installation. They haven't bothered to phone to schedule a day to remove the tracker. Now my vehicle is in another province with the new owner. To top this off they debited R880.00 off my account for this installation and a double monthly payment as well. I am paying Cartrack the monthly fee but there is no tracker in my car?! Will Cartrack be help responsible if my vehicle gets ******?? I have phoned and send WhatsApp messages numerous times to try and fix this but no one seems to take this seriously!!!

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Replies (1)
Cartrack
Cartrack's reply12 Feb 2025, 08:33
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team