NA
Nathier A

1 reviews | Active since Jul 2024

02 Aug 2024, 23:15

Pathetic service!!

Thee most disgusting service and staff these people have!

I spoke to a consultant yesterday that literally put the phone down in my ear because he didn't want to hear they're in the wrong.

I have been battling and still battling with Cartrack for almost a month now with something that is their fault, and all they do is transfer your call from one useless consultant to another, even their managers and supervisors are useless! I have literally spoken to 5 of their supervisors and 3 managers, each one telling me they will call me back, but yet have not called me back. I have called them (without exaggeration) over 30 times, for the same issue that they do not want to take the blame for!

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Replies (1)
Cartrack
Cartrack's reply03 Aug 2024, 06:59
Official
 Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team