rR
reancavjaarsveld R

1 reviews | Active since Jul 2016

10 Mar 2021, 21:24

Pathetic service

Very disappointing service from Cartrack. I have been a customer for over 7 year without any issue. The moment I put on a second vehicle on the installation was done incorrectly and receive now calls daily every time we open or lock the vehicle.It was said after we noticed it a technician will come out to fix it. It was said twice from their call centre a technician will fix the issue. After 5 day we still receive daily calls when we lock and open , and still now call from the technician or scheduling department.

0
Replies (1)
Cartrack
Cartrack's reply11 Mar 2021, 10:07
Official
 
Good day,
 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team