rR
reancavjaarsveld R
1 reviews | Active since Jul 2016
10 Mar 2021, 21:24
Pathetic service
Very disappointing service from Cartrack. I have been a customer for over 7 year without any issue. The moment I put on a second vehicle on the installation was done incorrectly and receive now calls daily every time we open or lock the vehicle.It was said after we noticed it a technician will come out to fix it. It was said twice from their call centre a technician will fix the issue. After 5 day we still receive daily calls when we lock and open , and still now call from the technician or scheduling department.
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Replies (1)Cartrack's replyOfficial
11 Mar 2021, 10:07Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply11 Mar 2021, 10:07
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
The Cartrack Team
