Pathetic service. Broke my bike.

Cartrack needed to uninstall the tracker from my previous bike and reinstall it in my new bike. Not only did it take them a month between uninstalling and reinstalling it, they made an appointment to reinstall it, then just never pitched. Then they called 2 days later and said they were outside. Fine. They installed it, and didnt put the bike properly back together, I had to undo and reclip some of the fairings after noticing they wernt in properly. I come to my bike this morning to go to a meeting, and the bike is completely dead. Not a single pulse of life in it.

I tried calling Cartrack about 4 or 5 times. Most of the time I would just get cut off, or the call dropped as someone picked up. The one department just transferred me between the department and couldnt do anything. At one point I was on hold for so long that the automated bot that says "Dont end the call, your call is important to us" ended up just saying "Goodbye" and then dropping the call. 3 different agents told me someone will call me to arrange a time to fix it but there is absolutely no sense of urgency to fix this. My bike is my only form of transport and now I cant go anywhere.

Pathetic service.