DG
Dillon G

1 reviews | Active since May 2023

29 May 2023, 09:33

Pathetic Service

Absolutely pathetic service, I wouldn't even give them a star, i only did it because I have to select something. I have tried to cancel my subscription for these reasons:

1, I tried to reduce my plan to make it more afforadable so i do not miss payments, only to be told theres a R360 fee to reduce my subscription, I mean seriously cartrack I can't afford the damn payment so how am i going to afford the R360 fee to reduce my payment, then what the hell is the point in reducing it if i'm going to pay the R360?????

2. When I tried to cancel I must now pay a R2660 fee to cancel, I can't pay the normal subscription so now it's a way to keep clients locked it, absolutely pathetic, for a company.

not to mention god let you miss your payment by one day they are on your case like there's no tomorrow with 15 phone calls.

0
Replies (1)
Cartrack
Cartrack's reply29 May 2023, 11:21
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team