DR
Donnya R

1 reviews | Active since Oct 2013

01 Aug 2016, 10:27

Pathetic service at Cartrack

<p>I bought a new vehicle in 2015 and registered with cartrack what a mistake i should have stayed with Tracker. I e mailed all the info they needed on the 28/05/2015. I then recieved an e mail from them on the 15/04/2016 to say payment had not been made so I got hold of them straight away and they told me an account had never been set up for me so once again I e mailed the documents again to Veronica Mathabela and she promised everything would be sorted i then recieved another mail from them on the 11/07/2016 saying payment wasnt recieved so once again i e mailed everything through to Lebo Mogale and she promised me she would phone me back. Well im still waiting for that call. I phoned 3 times today and they just cut me off WTH. The service is pathetic and I am so disappointed. I truly give up. MAYBE someone might get hold of me now.</p>

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Replies (1)
Cartrack
Cartrack's reply15 Aug 2016, 15:53
Official

Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.

Kind regards,
The Cartrack Team