Pathetic service as usual!!!

All i am saying is WOW!!! PATHETIC SERVICE AND THIS AFTER THE "CEO SAID WE DONT WANT TO LOOSE CUSTOMERS"

Pity I cant add an image here but I copied and pasted.

[13/04, 09:47] Mr Jackets😎: Good morning, my appointment is for 10 am today and I have yet to hear from cartracks technician [13/04, 12:11] Mr Jackets😎: The technician calls me now and then he still has an attitude. How do you call a client and say "its Dunisani, are you in eldorado park" i say you 2 hours late and he says ok shup😡