Pathetic service and *************

On the 5th of May 2022 at 14:17, the service that I obtained was awful.

The gentleman informed me that my gadget was defective and that he would schedule my car for repair. I waited and waited, and when I phoned today, my car was not reserved, and they couldn't tell me when I called.

Absolute nonsense; if I was hijacked, I would be held responsible because they couldn't see my last interaction with Car-track. To establish that I phoned them, I had to look through my phone. Laziness and incompetence!

Despite the fact that it took him one minute to authenticate me, this is not on the system. This raises my eyebrows because I'm not sure what's being recorded.

Can action be taking and reassurance given that every call is recorded and that we are dealing with skilled consultants.