PN
Portia N

1 reviews | Active since Apr 2025

12 Feb 2026, 16:25

Pathetic service and constant harassment

Review on behalf of Steven Silva ( unhappy cartrack customer )

Cartrack are pathetic, forced me to pay last year for an account that hadn't been active for years prior, submitted the paid up letter countless times but they refuse to acknowledge and instead continue to harass me on a daily basis - then for added spice they increase the amount supposedly owed every month but refused to cancel or update their accounts with the correct information.

I get 10+ calls a day and have to explain the same scenario every time. Requested cancellation of my current vehicle as well but instead of doing their jobs they continue to harass me for an account that was paid up a year ago.

Shape up cartrack and stop harassing your clients!

0
Replies (2)
Cartrack
Cartrack's reply12 Feb 2026, 16:32
Official
 Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team 
PN
Portia N's update18 Feb 2026, 20:00
Reviewer Update
This review was posted on 12 Feb 2026 and has still not been sorted out. Numerous calls from different call centre staff all with the same issue. They have increased the amount again
Cartrack get your house in order, this is pathetic