GE
Gavin E
1 reviews | Active since May 2018
09 Sept 2020, 16:49
Pathetic service
I completed my telephonic contract and was struggling to get hold of the installation department for 3 days with no joy. Eventually after complaining on Facebook someone got back to me to schedule an installation date. Today someone was supposed to come fit the system and Noone phoned to schedule a time. I phoned customer care and asked what was going on then I was put on hold then eventually the call was dropped. How am I supposed to use this ******* company to protect my assets? Please don't consider using this company... I wish I read reviews on hello Peter before phoning cartrack. I would like this service canceled due to a no service and no equipment installed.
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Replies (1)Cartrack's replyOfficial
09 Sept 2020, 16:50 Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply09 Sept 2020, 16:50
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
