kR
khomotso R
1 reviews | Active since Nov 2017
10 Jan 2023, 21:48
PATHETIC SERVICE!!!!!!!!!
WORST EXPERERIENCE EVER!!!!
I have tried numerous times to reach out to cartrack for de-installation and re-installation with failure, everytime I call I get promised a call back which NO ONE ever calls. I have now received a letter for an"overdue"amount which I don't understand where it's coming from as I have never not even a SINGLE month did I skip a payment. I am waiting for a response to where this amount is coming from!!!!!!!!!
Pathetic service.
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
11 Jan 2023, 09:22Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply11 Jan 2023, 09:22
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
kR
khomotso R's updateReviewer Update
23 Jan 2023, 10:45Good day I am still waiting for a written confirmation that my account is not in arrears, this has been an ongoing issue and it's really exhausting as my car is still without a device but I'm getting constant reminders that I'm overdue. Can I get some assistance please!!!!
kR
khomotso R's update23 Jan 2023, 10:45
Reviewer Update
Good day I am still waiting for a written confirmation that my account is not in arrears, this has been an ongoing issue and it's really exhausting as my car is still without a device but I'm getting constant reminders that I'm overdue. Can I get some assistance please!!!!
kR
khomotso R's updateReviewer Update
26 Jan 2023, 15:10I'm still waiting for a call back from a team leader by the name Nothando Shabalala and a call back from a consultant from "scheduling" department. The pathetic service still continues!!!!!!!! I'm even thinking of settling this account and move to another tracking company with a better service
kR
khomotso R's update26 Jan 2023, 15:10
Reviewer Update
I'm still waiting for a call back from a team leader by the name Nothando Shabalala and a call back from a consultant from "scheduling" department. The pathetic service still continues!!!!!!!! I'm even thinking of settling this account and move to another tracking company with a better service