ZT
Zikhona T
1 reviews | Active since Jul 2021
09 Jul 2025, 16:39
Pathetic service 😡
I waited 5days for the tracker to be installed and once it was finally installed,the vehicle description was incorrect. I sent an email to report the issue but only received a response a day later-after I followed up with a phone call.
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Replies (2)
Cartrack's replyOfficial
09 Jul 2025, 17:05Good day Zikhona,
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply09 Jul 2025, 17:05
Official
Good day Zikhona,
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
ZT
Zikhona T's updateReviewer Update
10 Jul 2025, 11:26Cartrack called this morning around 9am and assured me they would send the certificate but I have not received anything yet.My insurance company requires the certificate in order to activate the policy.
ZT
Zikhona T's update10 Jul 2025, 11:26
Reviewer Update
Cartrack called this morning around 9am and assured me they would send the certificate but I have not received anything yet.My insurance company requires the certificate in order to activate the policy.