GM
Glynis M

1 reviews | Active since Jul 2016

19 Jun 2020, 18:56

Pathetic Service

Good day Due to the COVID-19 pandemic in Sourh Afrixa, and the fact that I am in the Tourism industry and my company is still on lockdown, doesnt seem to phase Cartrack. All they seem to be interested in is their money and call on a daily basis to the extent that I have had to block their phone number. Besides all the phone calls that i did accept, I have also emailed Cartrack on more than one occassion explaining the situation to them. Today I receive a letter saying that I have made no attempt to contact them and make a payment arrangement. I can only imagine that there is no communication within Cartrack. Due to this, I would like to have all my units suspended with immediate effect as I cannot deal with a Company like this. I will make up any payment that is still due but this will only happen once business is up and running again.

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Replies (1)
Cartrack
Cartrack's reply20 Jun 2020, 05:11
Official
 
Good day,

 We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
 The Cartrack Team