BM
Braedely M

1 reviews | Active since Aug 2024

12 Aug 2024, 17:42

PATHETIC SERVICE

27th July my car was ******, Issue reported , nobody cares to call me and update me, I am the one initiating calls with the recoveries team and no one cares. I request for warranty cover to which I was told to send the email, sent email to recoveries and no one dares to respond. I call again only to be told that my cover does not have warranty payout , okay I requested a contract since last week and no one has sent it. I keep on calling just for agents to drop my call when I request to speak to a team. If you are their client run away whilst there is time. The service is very baaaaaaaaad I am very sad at this moment

0
Replies (1)
Cartrack
Cartrack's reply16 Aug 2024, 11:48
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team