Pathetic Service

Waiting for 2 months now for a unit to be removed from my old vehicle and installed in the new one,accounts department calls you 10 times a day for payment which they went ahead and debited from my account at the end off January but can't seem to get the scheduling department to return my call.I did the exact same thing with netstar who charge R200 less for the same service,called them on Monday unit was installed on Wednesday without a single call regarding payment. Judging by the comments on social media this isn't an isolated case,everyone seems to be having the same issue with Cartrack.