pathetic service

This is my email thread below. I am not long with cartrack and i regret it already, service, double debits, pathetic.

Email:

24hrs later and stull no response

On Wed, 24 Jan 2024, 17:49 Theo , wrote: Hi,

I am trying not to get upset so I'll send a calm email!!

My carwatch keeps giving problems, I was told that the matter will be rectified with I think its the IT guys. The problem is still on going.

I then received, a call regarding my carwatch and I told Innocentia Baloi about my issue once again and she says she can see that a booking was made to come and repair the unit but the system shows cancelled and she doesn't know why. She then advised that she will get the guys to contact me for a new repair booking.

Another lady then called me with regards to a booking and told me I will get another call from a technician to schedule an appointment, I have yet to receive that call and get a booking.

Should something first happen to my vehicle before you guys are going to address the problem at hand?

I am having serious doubts and concerns when it comes to cartrack!