SW
Shiloh W
1 reviews | Active since Mar 2024
08 Jul 2024, 07:22
PATHETIC SERVICE!
Terrible service! Technician didn't pitch TWICE for scheduled tracker fitment. And no call back either. I called the call Centre to follow up, the agent said that there was no fitment scheduled until I told her about the sms received for the booked fitment. Sir put me on hold to transfer me to the technicians, the call cut and she never called back. The second fitment was scheduled. Same thing happened. Was escalated by agent but STILL NO CALL OR FITMENT!
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Replies (1)Cartrack's replyOfficial
08 Jul 2024, 09:15 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply08 Jul 2024, 09:15
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
