PATHETIC SERVICE

My Vehicle is on my Current Husband account, we are currently separated and busy with Divorce, I contacted cartrack to have the tracker device removed from my vehicle as I no longer have access to the app itself on my mobile phone (as my husband changed the password to it and refuses to give it to me and have access to it and he can watch my every move). They said because the account is on his name I had to do affidavit by police station , and send it to them as well as proof of vehicle registration that the vehicle is in my name, which I did. It has been a month already , they said that they have tried contacting him and no luck so my vehicle has been suspended on his account and I will be contacted to have the device removed from my vehicle , and nothing has happened. He can still view my every move. I keep phoning Cartrack and they put me on hold eventually after holding about +- 25min the call gets cut off.