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chantel D

1 reviews | Active since Nov 2020

11 Mar 2021, 12:12

PATHETIC SERVICE

During Lockdown we kept getting tamper signals on our vehicle which was parked for a time. After numerous phine call and reporting the issues, in Decemer they eventually sent some one to check the unit. The unit was faulty and was replaced. We are now having he same issue 3 months later, and now we been told we need to pay for a new unit and a technician to come out. The unit is 3 months old, is there no warranty? How many times will we need to replace the unit ad pay for it. I had to turn to Hello Peter to eventually get a technician out with the last issue.

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Replies (1)
Cartrack
Cartrack's reply11 Mar 2021, 12:18
Official
 
Good day,
 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team