YM
Yvonne M

1 reviews | Active since Nov 2019

19 Nov 2019, 13:39

Pathetic Service

Car Tracker offers a disgusting service. After attempts of calling and canceling my policy with no success because the car was sold a year ago. Car track kept on debiting my account but not a single day was I called and asked that the car is parked at my usual place which I then question the use of their services if I no longer have the car but cartrack cared less to even render a courtesy call to find out what's happening but rather they quick to debit my account. Only after a debit order reversal now I'm getting calls, emails and sms. THIS IS A PATHETIC SERVICE EVER

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Replies (1)
Cartrack
Cartrack's reply19 Nov 2019, 13:52
Official
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 

Kind regards 

The Cartrack Team