GE
Graeme E
1 reviews | Active since Jul 2025
17 Jan 2026, 08:21
Pathetic service
Most pathetic service, account on debit order but I get called to say I'm in arrears. One person gives one reason and the other something else.
Helpful (0)
Replies (2)0
Replies (2)
Cartrack's replyOfficial
17 Jan 2026, 09:13Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply17 Jan 2026, 09:13
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
GE
Graeme E's updateReviewer Update
20 Jan 2026, 07:43I've now had enough of Cartrack. They are inundating me with phonecalls for an amount of R89 which they claim was a reversed debit order. However, my debit order is not even for that amout at all so where did they get their accounting skills. I was contacted previously to say that I have a credit on my account as they took too much and will be refunding me. Now all of a sudden I owe them again. All repsonses I'm getting is to placate me and nothing is being resolved and I'm getting calls (more than 2 a day) from them. They are now also threatening me to discontinue their services. Firstly this all started when they contacted me to say that they forgot to invoice me for an amount for 5 months. Which is being paid by me. DON'T EVER USE CARTRACK.
GE
Graeme E's update20 Jan 2026, 07:43
Reviewer Update
I've now had enough of Cartrack. They are inundating me with phonecalls for an amount of R89 which they claim was a reversed debit order. However, my debit order is not even for that amout at all so where did they get their accounting skills. I was contacted previously to say that I have a credit on my account as they took too much and will be refunding me. Now all of a sudden I owe them again. All repsonses I'm getting is to placate me and nothing is being resolved and I'm getting calls (more than 2 a day) from them. They are now also threatening me to discontinue their services. Firstly this all started when they contacted me to say that they forgot to invoice me for an amount for 5 months. Which is being paid by me. DON'T EVER USE CARTRACK.