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Nekeel R
1 reviews | Active since Jul 2017
20 Nov 2024, 22:47
Pathetic service!
Cartrack has given me the most pathetic service today. I've called them at 22h23 on 20 November 2024 to let them know that my car is being tampered with by hijackers. They called me back at 22h40 to tell me that they can't assist me. What am I paying for a service for? I have two vehicles with cartrack. I will be proceeding canceling my policy with them. Real pathetic service! I DON'T RECOMMEND CARTRACK TO ANYONE!
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Replies (2)
Cartrack's replyOfficial
21 Nov 2024, 07:01Good day,
Thank you for taking the time to rate our service and give us feedback. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for taking the time to rate our service and give us feedback. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply21 Nov 2024, 07:01
Official
Good day,
Thank you for taking the time to rate our service and give us feedback. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for taking the time to rate our service and give us feedback. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
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Nekeel R's updateReviewer Update
21 Nov 2024, 10:18Customer care called and was worried that I've exposed what they have done. They still didn't show any remorse. They haven't assisted me up until now.
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Nekeel R's update21 Nov 2024, 10:18
Reviewer Update
Customer care called and was worried that I've exposed what they have done. They still didn't show any remorse. They haven't assisted me up until now.