1 reviews | Active since Jun 2019
PATHETIC SERVICE
VERY DISAPPOINTED WITH AN UNTRAINED TECHNICIAN BY THE NAME (BUSHY TAYLOR) HE WAS SCHEDULED TO REMOVE THE TRACKER UNIT FROM THE OLD VEHICLE I HAVE SOLD BUT DUE TO THE FACT THAT HE IS VERY *********** HE COULD NOT REMOVE THE UNIT WHICH ONE OF THE TECHNICIAN HAVE INSTALLED IN 2018, hOW PATHETIC IS THAT THAT A REPUTABLE COMPANY COULD EMPLOY AN *********** TECHNICIAN. CAR TRACK IS A BIG BOGUS ******* COMPANY AND I DO NOT RECOMMEND ANYONE TO THE COMPANY. PHASE 2 OF THE STORY I CALLED THIS MORNING TO FIND OUT THE REASON WHY IT WAS NOT REMOVED AND I SPOKE TO LESEGO BOIKANYO WHICH IS ANOTHER *********** SCHEDULING AGENT, SHE PROMISED TO CALL ME AFTER 10 MINUTES WITH THE INFORMATION FROM THE TECHNICIAN BUT SHE DID NOT CALL. I HAD TO CALL AGAIN AND WHEN THE CALL WAS TRANSFERRED TO HER SHE WAS DROPPING THE CALL AND I KEPT CALLING AND SHE AUTOMATICALLY TRANSFER THE CALLS TO KURT WHICH IS THE TECHNICIAN IN JHB. LIKE FOR REAL 2 EMPLOYEES FROM ONE COMPANY COULD NOT SOLVE A SIMPLE ISSUE. THIS IS SO BAD FOR THE COMPANY LIKE THIS EMPLOYING PEOPLE WITHOUT GOOD CUSTOMER SERVICE LIK LESEGO BOIKANYO, SHE IS PATHETIC AND VERY ********
Kind regards
The Cartrack Team
Kind regards
The Cartrack Team
