KS
Kerryn S

1 reviews | Active since May 2020

14 Sept 2025, 12:51

Pathetic service

I’m getting non-stop phone calls from the car track accounts department, this morning I had the displeasure of speaking to a rude and arrogant consultant by the name of Sibusiso mind you he hadn’t given me a chance to speak firstly, the reason for these calls is because Cartrack was supposed to charge me R350 for a change of ownership fee, but that wasn’t the case they decided to debit me R409 which I had reversed as it was the incorrect amount they then went ahead and forced debichecked me for R429 which I cannot reverse so I the decided to reverse one of my previous payments of R120 no they call me every single day even on a Sunday Cartrack do better I will not pay that R120 which I reversed as you guys don’t know how to debit the right amount

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Replies (1)
Cartrack
Cartrack's reply14 Sept 2025, 12:53
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team