1 reviews | Active since Feb 2017
PATHETIC SERVICE
Cartrack double debited my account because of one returned debit. When I called to enquire as to why this was, I had the most insolent and pathetic attitude from Mbalenhle Khubeka. When I asked why they double debited my account, this heifer has the audacity to ask me why didn't my debit go through. Eventually I requested to speak to her manager, of which she **** and said Her manager is Nkosinathi. When I called through again I found out that her actual manager is Elmarie Van Rooyen. So Elmarie that insolent little ***** has the ****tiest attitude. She even has a nerve to tell me that it was a mistake, and I quote "Don't you make a mistake"? What a nerve, I want the ****ing settlement to this *** account immediately!!! Elmarie I hope this reaches you.... She kept me on hold like an idiot for 7 minutes saying that her manager is on another line. Sies!!! This appalling I want a settlement to this account ASAP!!!
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
