Pathetic service

Cancelled on 23 January 2018 due to an incident that happened where we were held hostage and driven around by our captors to get money and car track couldn’t tell us where it happened. Now they are still debiting my account and when I drove to the Boksburg branch to remove the unit,have to wait 10 minutes for the receptionist to finish her loud personal call - just to her all technicians are out!!!! Worst service ever!!! They can now come and fetch their unit at my house! Gone with a new unit that offers me a panic button and a lot more features for less money. Car track could not offer me a panic button, because I don’t have a fleet! What they promised and what they delivered is completely opposite and their customer care is NON EXISTENT! Would not advise them to anyone!