Pathetic service

Disappointment with service from Cartrack. Fitment on my Hyundai i20 was scheduled for 17 December 2024. Today is 27 December 2024 and the fitment has still not been done. I called today and the lady escalated the matter and assured me the technician will be here at 12:00pm today. No technician showed up. So we have to phone and chase after them to find out what's happening. Bear in mind that I was placed on hold using my airtime. They have a serious lack of communication internally. Most pathetic and *********** company to deal with.