Pathetic Service

Please note that Cartrack is the most PATHETIC service provider I’ve ever dealt with so far.

1) I received and submitted the de-installation/re-installation forms on the 7th December 2021. 2) Received de/re-installation confirmation for the 8th December 2021 (McDuff Lepheana ***- Technician) 3) Made payment of R 870-00 on the 9th of December 2021 and submitted the same 4) Nombuso sent me an email on the 12th December 2021 confirming that she’s escalated this matter to their installation department. 5) I sent follow up emails to Nombuso Ngwenya, Mbali Ngema and Sinna Makhado on the 21st December 2021

To date I’m driving around with an untracked car, which is a high risk because without this installation my car is not covered with the insurance for theft/hijacking.

In all honesty I truly regret moving from Netstar to Cartrack.

NOT EVEN ONE OF THE PEOPLE I SENT MY ENQUIRIES TO BOTHERED TO RESPOND TO MY EMAILS.

I’M VERY DISAPPOINTED WITH THEIR SERVICE AND WILL NEVER EVER RECOMMEND CARTRACK TO ANYONE…. EVER 😡😡😡😡