Pathetic Service
We have a fleet of vehicles that we have Cartrack tracking units installed that we use to track our drivers and deliveries with One of the units that is still under warrantee failed in March of this year We cannot get Cartrack to repair or replace the unit and we keep being messed around from pillar to post What use is it being with a tracking company that you cannot use to track your vehicles?
I am thinking of changing to a different tracking company that can provide better service
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Replies (2)
Cartrack's replyOfficial
01 Jul 2020, 08:57Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply01 Jul 2020, 08:57
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
's updateReviewer Update
01 Jul 2020, 09:14Thank you for the prompt reply
My point in case, and I appreciate your willingness to investigate but without any information I doubt you will find anything as you don't have my account number, or the details of the vehicle with the faulty tracking unit.
My point in case, and I appreciate your willingness to investigate but without any information I doubt you will find anything as you don't have my account number, or the details of the vehicle with the faulty tracking unit.
's update01 Jul 2020, 09:14
Reviewer Update
Thank you for the prompt reply
My point in case, and I appreciate your willingness to investigate but without any information I doubt you will find anything as you don't have my account number, or the details of the vehicle with the faulty tracking unit.
My point in case, and I appreciate your willingness to investigate but without any information I doubt you will find anything as you don't have my account number, or the details of the vehicle with the faulty tracking unit.