GJ
Graham J
1 reviews | Active since Sept 2020
14 Feb 2020, 16:56
Pathetic, no service on ****** vehicle
I logged a call on Saturday 8 February 2020, evening for my vehicle that was ******. Provided a police case reference number and called over 15 times with no assistance at all. I can provide all the people i spoke to at CarTrack.
Eventually was told device suddenly malfunctioned when ******, how convenient.
Now when i have to call again, i am told i need to pay almost R2000 to cancel on a malfunctioning device.
Helpful (0)
Replies (2)0
Replies (2)
Cartrack's replyOfficial
14 Feb 2020, 19:13Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply14 Feb 2020, 19:13
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
The Cartrack Team
GJ
Graham J's updateReviewer Update
24 Feb 2020, 14:07Good afternoon
Just a follow up. Since the feedback received on Hellopeter, we called into Car Track and again were advised that they will come back to us.
To date, no feedback received.
The service from Car Track is absolutely shocking. Not sure how to proceed on this matter.
Please can you advise?
Thank you
Just a follow up. Since the feedback received on Hellopeter, we called into Car Track and again were advised that they will come back to us.
To date, no feedback received.
The service from Car Track is absolutely shocking. Not sure how to proceed on this matter.
Please can you advise?
Thank you
GJ
Graham J's update24 Feb 2020, 14:07
Reviewer Update
Good afternoon
Just a follow up. Since the feedback received on Hellopeter, we called into Car Track and again were advised that they will come back to us.
To date, no feedback received.
The service from Car Track is absolutely shocking. Not sure how to proceed on this matter.
Please can you advise?
Thank you
Just a follow up. Since the feedback received on Hellopeter, we called into Car Track and again were advised that they will come back to us.
To date, no feedback received.
The service from Car Track is absolutely shocking. Not sure how to proceed on this matter.
Please can you advise?
Thank you