MM
Muhluri M

1 reviews | Active since May 2016

30 Aug 2023, 13:23

Pathetic!!!!

Until someone actually deals with your mess guys, I will not entertain your calls and will end up using another service provider.

Your customer service and accounts resolution process is pathetic. Over a month to get a simple cartrack process to be done correctly. If you guys are tired of serving us, do let us know.

0
Replies (3)
Cartrack
Cartrack's reply30 Aug 2023, 13:44
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
The Cartrack Team 

Best regards,

MM
Muhluri M's update30 Aug 2023, 13:47
Reviewer Update
Lol, this is a joke. You guys have been escalating and investigating for over a month now!
Cartrack
Cartrack's reply30 Aug 2023, 14:45
Official
Good day,
  
 Thank you for bringing this to our attention. 

We understand your frustration and would like to sincerely apologize for the delay in resolution. Your review has been sent to the relevant department who will contact you shortly for resolution. 

 

Kind regards,
 The Cartrack Team 

Best regards,