1 reviews | Active since Mar 2017

14 Sept 2018, 16:17

Pathetic, Disgusting service by these idiots

Pathetic, Disgusting service by these people. I pay for a towing service every month I am never late and this one time I need assistance I dont get no assistance.

I had to keep calling Cartrack and the towing people none of them got back to me and finally when I do get feedback they tell me that I need to R372. I get a call bare in mind that this is two hours later I get another call telling me that I wont be paying anything however I need to wait a further two hours.

It took two hours for these blaty people to tell me that I need to pay extra and now I have to wait two more hours what the **** is this.

What kind of Mickey Mouse operation are you people running. I mean why am I paying you people ??? I am livid I am still waiting my first interaction with Cartrack was just after one, it's 4:15 I am still waiting !!!!!!!!!!!

I am stuck in the middle of the road with 2 kids what the **** is this???????

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Replies (1)
Cartrack
Cartrack's reply14 Sept 2018, 21:24
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards

The Cartrack Team