MM
McMillan M

1 reviews | Active since Aug 2015

09 Sept 2020, 16:47

Pathetic customer service

So I tried every platform and communication forum they have, from Whatsapp to Email and from web chat to telephone and I cannot get these guys to resolve my device which is not working. In the even I get hijacked or ******, I'm sure they will find a loop hole in their Ts&Cs to blame it on me. I regret subscribing to this company, pathetic service.

0
Replies (2)
Cartrack
Cartrack's reply09 Sept 2020, 16:50
Official
 
Good day,
 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 
MM
McMillan M's update16 Sept 2020, 14:26
Reviewer Update
In case you are wondering, still not resolved. I guess I'm going to get another:

" Good day,

We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.

Kind regards
The Cartrack Team "