nM
ngwanapitse M
1 reviews | Active since Apr 2014
12 Dec 2019, 09:50
Pathetic customer service
Cartrack deserves a negative rating. I have not been happy with the service I received I asked them to stop the device yet to my suprise it's still running at the same time I'm with tracker. I will never pay for two tracking devices. When asked to speak to someone all I get is we will get back to you responses and no call backs or dropped calls when I ask for team leaders. This has been a lousy experience quite frankly it's pathetic. Until the relevant person can resolve this instead of sending me from pillar to post and hiding behind emails I'm sorry to say I will only be paying tracker moving forward.
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Replies (1)Cartrack's replyOfficial
12 Dec 2019, 09:56We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards
Kind regards
Cartrack's reply12 Dec 2019, 09:56
Official
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards
Kind regards
