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ngwanapitse M

1 reviews | Active since Apr 2014

12 Dec 2019, 09:50

Pathetic customer service

Cartrack deserves a negative rating. I have not been happy with the service I received I asked them to stop the device yet to my suprise it's still running at the same time I'm with tracker. I will never pay for two tracking devices. When asked to speak to someone all I get is we will get back to you responses and no call backs or dropped calls when I ask for team leaders. This has been a lousy experience quite frankly it's pathetic. Until the relevant person can resolve this instead of sending me from pillar to post and hiding behind emails I'm sorry to say I will only be paying tracker moving forward.

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Replies (1)
Cartrack
Cartrack's reply12 Dec 2019, 09:56
Official
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 

Kind regards