Pathetic customer service

<p>I was dealing with a Keneiloe Mokoena on the webchat application enquiring about the fact that I'm selling one of my cars however I would need the tracker moved to my new car. Firstly while I was chatting with her I had to continuosly wait for her to respond. I do not know if she is a slow typer or what but my idling time was way too long. Secondly I had to ask her 3 times for her to get Client services to call me back regarding this issue because clearly she couldn't answer me. And guess what ? I'm still waiting for my response. Thirdly I do not appreciate the manner in which she responded to me. It was rather rude and when I told her this she didn''t apologise. Clearly she did not care and also she diregarded the urgency of my need. Cartrack is great as a brand, but your agents are giving you a bad name. Their attitude stinks. This is not the first time I am having to complain about your agents. There are people out there who poses customer service s****s and in the 2years I have been with Cartrack I have not come across one. This Keneiloe person is a disgrace to your brand. I told her that I will save this chat and she wasn't bothered by that. I hope I never ever have to deal with this rude arrogant person ever again and quite frankly I am sick and tired of dealing with *********** people like this everytime I make contact with your customer service. I have had it with your people. If you want I can provide you with a copy of the chat. It's really sickning.</p> <p> </p>